For anyone thinking about this

The stay was quite disappointing, with unclean rooms and a lack of proper maintenance noted throughout the hotel. While the swimming pool area seemed decent, the overall facility was in disrepair. The breakfast options were limited and often not replenished. It was concerning to see such neglect at this price point.

Charming, Charming, Charming

I had the best time during my stay! The indoor pool was a hit with my family. We celebrated making Texas-shaped waffles every morning

do recommend 😊❤️

The breakfast was fun with Texas-shaped waffles.

Consider using the indoor pool during late hours for a quieter experience, as it tends to be less crowded then.

I loved the welcoming lobby and easy access throughout the hotel, which was perfect for my mobility. The staff were attentive and eager to help, ensuring I felt comfortable during my entire stay. Truly a pleasant experience.

Could improve bathroom cleanliness.

the bathroom could have been cleaner. but the location was really ideal for visiting attractions and the indoor pool was a great way to unwind. breakfast had a nice variety of options including fresh waffles.

stayed at surestay plus hotel by best western for one night. the indoor pool was a highlight for my family. the lady at the desk was super helpful when checking in, fixin' an issue quickly. we loved the clean sheets and the fitness center was a nice bonus too!

the bathroom could have been cleaner, though.

I enjoyed the indoor pool. it was a nice way to unwind after a long day. The staff members were friendly and addressed my concerns promptly. I liked that my room was clean and spacious, which made it comfortable for me. However, the bathroom cleanliness could definitely use improvement. I found some hair and the tiles felt dirty. Also, the lobby and common areas had an odd smell that made entering the hotel less appealing. The breakfast options were decent but could use a bit of variety, as the options were quite limited. Parking was adequate, and I felt safe in the well-lit area. Overall, the friendly staff helped ease some of the discomforts during my stay.

wonderful family experience with friendly staff and indoor pool fun!

The indoor pool was fantastic and the staff was incredibly helpful.

We loved the spacious room and its convenient location close to SeaWorld. It was great to have our precious dog with us, and the staff was friendly and accommodating. The pool area was fun for the kids. Everything felt clean and welcoming.

My wife says that the noise from nearby traffic was a bit disruptive at night. The hotel could benefit from better soundproofing for families with children.

easy access to parks and dining on the go

the stay was enjoyable, with fresh breakfast options and a nice lobby that added to the welcoming atmosphere, making it easy for me to start my city strolls near nearby parks like Cathedral Rock Park and Heritage Duck Pond Park, both just a short drive away.